Quality Degree names new field service and development leaders

Quality Degree Inc. promoted Josh May to field service supervisor and hired Heather Hassenplug as organizational development advisor. The Royersford, Pennsylvania HVAC company says the moves are meant to strengthen operations, customer service and employee growth as it continues to expand.

Why it matters: - Quality Degree Inc. is using leadership changes to support team development and customer service as the company grows. - The moves are aimed at strengthening daily operations, training and internal processes across the business. - For homeowners, the company says the goal is to keep service standards consistent while improving responsiveness and professionalism.

What happened: - Quality Degree Inc. announced two leadership updates in Royersford, Pennsylvania. - Josh May was promoted to field service supervisor. - Heather Hassenplug joined Quality Degree Inc. as organizational development advisor. - The announcement was dated Sept. 1, 2026.

The details: - Josh May will guide service technicians and support daily operations. - Josh May will also encourage ongoing training and help maintain service standards. - Quality Degree said Josh May earned the promotion through technical expertise, leadership and dedication. - Heather Hassenplug will focus on strengthening internal processes and professional development opportunities. - Heather Hassenplug brings experience in organizational development, employee engagement and leadership support. - Quality Degree said the new role is designed to help team members reach their full potential. - The company framed both moves as part of a broader commitment to professional development and operational excellence. - Customers were directed to learn more or share feedback on the company website.

Between the lines: - The promotions suggest Quality Degree is trying to build leadership capacity from within while adding outside expertise where needed. - The emphasis on employee growth points to a strategy that links staff retention with service quality. - The announcement also positions customer feedback as part of the company’s improvement loop.

What's next: - Josh May and Heather Hassenplug will help guide the company through its next phase of growth. - Quality Degree said customers should continue to expect dependable service as the company invests in leadership and training. - The company will likely keep leaning on internal development as it expands its service operations.

The bottom line: - Quality Degree is betting that stronger leadership will improve both employee development and the customer experience.