Aquanology moves to larger Lyons facility with showroom plans

Aquanology Water Conditioning & Filtration has relocated to a bigger renovated site in Lyons, N.Y., giving the Upstate New York company more than five times its former inventory space. The move is designed to improve product availability and service speed while setting up room for a future customer showroom and retail area.

Why it matters: - The Lyons move gives Aquanology more space to stock products, which should improve availability for homeowners, farms, and businesses across its service area. - The larger facility also creates room for a planned showroom and retail space, which could change how customers buy supplies and get advice in person.

What happened: - Aquanology Water Conditioning & Filtration relocated to a newly renovated facility at 7696 State Route 31 in Lyons, N.Y. - The new site is one town east of the company’s former Newark location. - The company has served families, farms, and businesses across Wayne County, the eastern suburbs of Rochester, and the Finger Lakes region for more than a decade.

The details: - The new facility provides more than five times the inventory space of the previous location. - Aquanology expects the added capacity to support better product availability, faster turnaround times, and shorter waits on supplies. - Brothers Arlyn Martin and Matthew Martin own the company. - The owners said the new location keeps Aquanology within easy reach of longtime customers across the service area. - The company expects faster service for water softener installations, filtration system repairs, salt delivery, and service on systems Aquanology did not originally install. - Aquanology has provided water treatment and water purification products and services since 2013. - The company serves residential customers, agricultural operations, and commercial clients, including car washes and fire departments. - Renovations at the Lyons site are still underway. - Once complete, Aquanology plans to open a showroom and dedicated retail space for the first time. - The planned space is intended for customers to browse systems, ask questions face-to-face, and pick up supplies directly. - Aquanology’s phone numbers, team, and approach to water treatment remain unchanged. - The company will continue offering upfront, personalized solutions based on each customer’s water and budget, without high-pressure sales tactics or one-size-fits-all packages. - Updates on the showroom will be announced as the renovation progresses. - The new location is in Lyons, N.Y. 14489, with phone numbers listed for the Finger Lakes region at (315) 856-0483 and the Mohawk Valley region at (518) 906-4567. - Aquanology also operates a satellite location in the Mohawk Valley.

Between the lines: - The move signals that Aquanology is shifting from a largely service-based setup to a larger customer-facing footprint. - The showroom plan suggests the company sees demand for more direct product access and in-person guidance. - Staying close to Newark limits disruption for existing customers while giving the company room to grow.

What's next: - Aquanology will finish renovations at the Lyons facility. - The company plans to announce showroom updates as construction moves forward. - Customers will continue to use the same phone numbers and service model during the transition.

The bottom line: - Aquanology is betting that more space, more stock, and a future showroom will help it serve more customers without changing its core approach.